Prepay

[elementobeta]

Hello, I’m Italian but I travel to Ireland quite often so some years ago I got a O2 sim card. I will move there within 2019 so I would like to get my old number back. Would it be possible to reactivate it please?

[billbond4]

If the number hasn't been taken by someone else it should be possible

[elementobeta]

Ok thanks, but how? Should I get in touch with the customer support?

[Three_Shauna]

@elementobeta I'll certainly help you out here. To send a PM under my signature you'll see '' Send a PM '' and you'll be able to PM me that way 😊

[Three_Deborah1]

@elementobeta Hi there, just to let you know we're still working on this for you. As of yet. I don't know if this is possible. Once I have an update, I'll come back to your PM 👍 

[elementobeta]

Hello Deborah, thank you for keeping in touch! Hope to reactivate it 😊

[Three_Deborah1]

No bother at all. Fingers crossed 🤞 

[Three_Deborah1]

Thanks for the lovely PM and thanks to you for being so patient. Remember we're here to help. Have a great Easter 😊