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Reactivate SIM card

Lookout
Hi there,

I’ve been living abroad for the last year but will be home soon and would like to get my old 3 number back. Would it be possible to reactivate my number please?
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Chosen Solution

Re: Reactivate SIM card

Maestro

You'll need to get a Prepay SIM card and we can activate the number on that SIM for you. You can order one online and have it delivered to an Irish address http://bit.ly/2dr5eCV

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All Replies To This Topic

Re: Reactivate SIM card

Hi there, if you can send me the number along with your name, address and date of birth I'll check this out for you 👍

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Re: Reactivate SIM card

Scout
Hi my phone hasn’t had service for ages so I went to the three shop and they gave me a new sim to re activate but when I try to do it it’s asking me for the last person or number that I’ve contacted in the last 7 days but I have had no service to contact anyone. How do I fix this?
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Re: Reactivate SIM card

Hi Shannen, can you PM your name, number, address and date of birth along with the SIM number and I'll help you with this 👍

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Re: Reactivate SIM card

[ Edited ]
Lookout

Hi Stephen,

Thank you so much!

Name: ****
Number: ******
Date of birth:****
Address: ******

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Re: Reactivate SIM card

Thanks Alice, this account is still active. Do you still have the SIM attached to the number? If not, you can pick up a replacement in any of our stores and you can use this with the number. Here's a link to all our store locations - http://bit.ly/2Gr6YaQ

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Re: Reactivate SIM card

Just to let you know you posted your details publicly, I've edited your post to hide them for you 👍

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Re: Reactivate SIM card

Lookout
Hi Stephen,

Thanks for checking and for editing my details. I tried the SIM card again in my phone but it’s showing as no service, it can’t even receive a text- would this be because I haven’t topped up in a while (just over a year) or does 3 not operate at all in Canada?
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Re: Reactivate SIM card

Maestro

You'll need to get a Prepay SIM card and we can activate the number on that SIM for you. You can order one online and have it delivered to an Irish address http://bit.ly/2dr5eCV

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Re: Reactivate SIM card

Lookout
Ok, thank you for your help! Smiley Happy
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