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Re: Topped up wrong number

Scout
Hi I topped up the wrong number by one digit. Can you help please?

Re: Topped up wrong number

Hi Paul 👋 Top up credit is non - refundable but if you can send me on the number you topped up in a private message, I'll check if this is on an active account with us for you. If it's not, the top up won't go through and it will be automatically refunded to you by your bank within 5 working days 👍 Aoife

Re: Topped up wrong number

[ Edited ]
Scout

Thanks for the reply . The number I topped up was ***

Re: Topped up wrong number

Maestro

Hey @Paul4

 

I've edited your initial post because the number was posted publicly. If you just send it on to me in a PM I'll check this out 👍

 

@wexsuarez I'll need you to do the same please, I'll check this out for you. 

Re: Topped up wrong number

Scout
Sorry, but did already topped up the 20 euros which I had topped up wrong on another number?
I had asked to me to send you message two days before expire my charge. I did it, but nothing happen. Could you help me?
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Re: Topped up wrong number

Maestro

Hey @wezsuarez

 

I've just sent to a PM about having the plan activated 😃 Pop back to me when you get a chance. 

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