on 27-08-2019 01:04 AM
on 27-08-2019 09:58 AM
@Neadie14 you can now pm the mods but just make sure you're not a Three UK customer because they can't help if you are and the last few that reached out were UK based.
27-08-2019 10:08 AM - edited 27-08-2019 10:11 AM
https://forum.three.ie/t5/3Community-Guides/MeetThe-Mods/m-p/33984#M3 This is an article all about the mods and how to make contact
This is an article which outlines what we can provide in terms of a proof of purchase so give that a read before you PM to make sure it's what you need -
on 30-08-2019 10:57 AM
I also need proof of usage for an insurance claim and am unable to get through to speak to anyone. How do I get this?
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.