on 25-04-2017 03:11 AM
Same as me, did you check your "Internet used outside of your allowance" section on the My3 app? Mine is showing I owe them 400 euro which is impossible
on 25-04-2017 03:13 AM
on 25-04-2017 04:21 AM
I have the exact same problem, I topped up 15 days ago, I had €19 credit on the morning of 24/04/2017, now it's gone and the my3 page says I owe €169. What is going on?
on 25-04-2017 05:20 AM
on 25-04-2017 05:54 AM
on 25-04-2017 06:12 AM
on 25-04-2017 06:20 AM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.