I’ve topped up €10 from mobile and €10 from shop, €20 total and my plan wasn’t reestablished. What I need to do ?! Thanks
on 02-05-2018 09:07 AM
@Fscavuzzi I've moved your post to create a new topic because your post was different to the topic you replied on. I'll help you here. Have you checked your plan on My3 to see if it's active this morning?
02-05-2018 09:59 AM - edited 02-05-2018 10:14 AM
Not to worry and Welcome @billbond4 is correct the €20 top up in one go activates the plan automatically. It sounds like your separate top ups happened closely together, is that right? Pop me a PM and I can check this for you. Also here's a little guide to get you started on The Community - Getting Started
on 02-05-2018 01:23 PM
Three – Covid-19
Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie
Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.