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Re: Premium SMS Scam

Lookout
Thanks
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Re: Premium SMS Scam

Lookout
Crazy isnt it? Did you get sorted?
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Re: Premium SMS Scam

Scout

Have gotten the same issue very frustrated and upset haven't signed up to anything and this happens 

 

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Re: Premium SMS Scam

Nothing 3 can do but remove the services ( will also affect things you may use that fall under premium. Comreg is who you'd contact if you haven't subscribed but it's happened to me before and I did subscribe without realising
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Premium SMS Scam

Scout

they got me for 20 quid, i tried to PM the moderators but wasnt able, any help going?

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Re: Premium SMS Scam

You can now. You have to post at least once to be able to send a pm.
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Premium SMS Scam

[ Edited ]
3 Community Manager

@Aaron4 @Jaysahns  You'll need to text STOP to 57977, as this is a 3rd party I'd suggest contacting them directly to find out how you got subscribed to the service and ask for a refund. It has been previously mentioned on this board by @Mac_n_cheese ,  Remember, this blocks ALL premium services incoming and outgoing. Here's the link  👉 Premium Service - Block . I hope this helps everyone here.

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Re: Premium SMS Scam

Scout

Also received the same text. Can I please get them blocked. 

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Re: Premium SMS Scam

@RJM sure just do as above from @Three_Deborah1.
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Premium SMS Scam

New Member

I too have received the scam texts from vfit.guru / 57976 which I did not sign up to.

 

I have emailed them asking the following, and will be following up with comreg once I receive a reply;

 

==

 

Please also reply with answers to the below:
 
1 how did you obtain my number on to your service?
 
2 how were the payments authorised?
 
3 can I have proof of the authorisation?
 
4 can you locate any interaction or usage between this number and your service?
 
==
 
Further information is available here for those interested;
 
 
 
 
They seem to be making a tidy sum off these blackhat tactics (£12.5m turnover in 2017).
 

 

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