Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Re: Premium SMS Scam

Lookout
Thanks
0
Highlighted

Re: Premium SMS Scam

Lookout
Crazy isnt it? Did you get sorted?
0
Highlighted

Re: Premium SMS Scam

Scout

Have gotten the same issue very frustrated and upset haven't signed up to anything and this happens 

 

0
Highlighted

Re: Premium SMS Scam

Nothing 3 can do but remove the services ( will also affect things you may use that fall under premium. Comreg is who you'd contact if you haven't subscribed but it's happened to me before and I did subscribe without realising
I am not a Three employee. I'm just a little helper Smiley Happy
0
Highlighted

Re: Premium SMS Scam

Scout

they got me for 20 quid, i tried to PM the moderators but wasnt able, any help going?

0
Highlighted

Re: Premium SMS Scam

You can now. You have to post at least once to be able to send a pm.
I am not a Three employee. I'm just a little helper Smiley Happy
0
Highlighted

Re: Premium SMS Scam

[ Edited ]
3 Community Manager

@Aaron4 @Jaysahns  You'll need to text STOP to 57977, as this is a 3rd party I'd suggest contacting them directly to find out how you got subscribed to the service and ask for a refund. It has been previously mentioned on this board by @Mac_n_cheese ,  Remember, this blocks ALL premium services incoming and outgoing. Here's the link  👉 Premium Service - Block . I hope this helps everyone here.

3
Highlighted

Re: Premium SMS Scam

Scout

Also received the same text. Can I please get them blocked. 

0
Highlighted

Re: Premium SMS Scam

@RJM sure just do as above from @Three_Deborah1.
I am not a Three employee. I'm just a little helper Smiley Happy
1
Highlighted

Re: Premium SMS Scam

New Member

I too have received the scam texts from vfit.guru / 57976 which I did not sign up to.

 

I have emailed them asking the following, and will be following up with comreg once I receive a reply;

 

==

 

Please also reply with answers to the below:
 
1 how did you obtain my number on to your service?
 
2 how were the payments authorised?
 
3 can I have proof of the authorisation?
 
4 can you locate any interaction or usage between this number and your service?
 
==
 
Further information is available here for those interested;
 
 
 
 
They seem to be making a tidy sum off these blackhat tactics (£12.5m turnover in 2017).
 

 

1
Announcements

Three – Covid-19

In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.

Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores

Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.

For more tips & information, please click here.

We apologise for any inconvenience caused and thank you for your understanding.