on 10-11-2019 01:54 AM
on 10-11-2019 04:19 AM - last edited on 11-11-2019 09:25 AM by Three_Deborah1
Same thing just happened to me like a few hours ago. Got the text, looked it up saw it was a scam and texted back Stop then got the 8 messages and they robbed me of 20 euro. I'm furious, I mean it's only 20 quid I'll get over it but how are they aloud to steal from people without consequence?!?!? They've done this to thousands of people and they don't seem to be stopping, three mobile should be held accountable, I mean if they don't even have the control to prevent things like this or either they don't care, and imma guess the latter as all of their responses to this issue was for the victims to complain to the scam artists which translates to deal with it yourself we already got your money.... Absolutely disgusted.
on 05-12-2019 11:59 AM
Same issue, charged £40s. Sent an email to email@example.com but keep receiving the same kind of automated message that they can't locate the fee even though i've sent them my bill.
on 06-12-2019 02:31 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
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We apologise for any inconvenience caused and thank you for your understanding.