on 26-06-2019 12:57 PM
26-06-2019 01:47 PM - edited 26-06-2019 01:50 PM
Hi @Three_Deborah1 - yes I know. I've had a look at that Public IP address page.
My router is set to update my DDNS automatically. Due to the APN it is assigned a private dynamic IP on the mobile network, which is not the same as the public dynamic IP detected by the router and then sent to DDNS. Consequently I am unable to reach my router, as the IP on Three's network is different to the one being registered with DDNS. I presumed from your earlier reply to Miguel, that this something you could change/enable on my account on Three's side?
"Hi Miguel 👋 thanks for getting in touch. I'll need to have a look at your account. If it's a broadband account I can change the APN in the background that will help with port forwarding 👍 Deb"
Edit - I lied... that page you linked is not the one I thought it was reading now!
Edited again - No, i didn't lie - it links to the page I had read before So, I just PM you I guess?
on 26-06-2019 02:04 PM
on 23-07-2019 04:15 PM
I, too, need port forwarding, but I am not allowed to contact a moderator ("Access Denied"). Do you need to give me permission to do so first?
on 23-07-2019 04:54 PM
on 07-08-2019 08:33 AM
Good morning, I'm using a Huawei B315s-22 4G Router in a remote location with a prepaid 3 network data sim. I've been trying to setup port forwarding on the router because I have security cameras connected to it which I wish to access from wherever I am. I've setup the router to forward the ports listed below but it will NOT work, are these ports locked by 3?
on 07-08-2019 10:39 AM
@xion2000 Is your IP public? As per article on this you need public IP Search Public IP and find the article then contact the mods to set the IP correctly.
on 07-08-2019 11:30 AM
I didn't realise I'd ended up on the Irish Three support site and I've been told to contact UK support but I'm not having much luck, does anyone have any advise
on 19-08-2019 07:01 PM
At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year
All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter
Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon