Prepay

[Three_Deborah1]

@msthree Hi there, our Public IPs are dynamic, meaning they change at any given time. Have a look at this board 👉 Public IP address

You might find some useful info there 

[msthree]

Hi @Three_Deborah1 - yes I know. I've had a look at that Public IP address page.

My router is set to update my DDNS automatically. Due to the APN it is assigned a private dynamic IP on the mobile network, which is not the same as the public dynamic IP detected by the router and then sent to DDNS. Consequently I am unable to reach my router, as the IP on Three's network is different to the one being registered with DDNS. I presumed from your earlier reply to Miguel, that this something you could change/enable on my account on Three's side?

"Hi Miguel 👋 thanks for getting in touch. I'll need to have a look at your account. If it's a broadband account I can change the APN in the background that will help with port forwarding 👍 Deb"

Edit - I lied... that page you linked is not the one I thought it was reading now!

Edited again - No, i didn't lie - it links to the page I had read before So, I just PM you I guess?

[Three_Deborah1]

@msthree You're very honest  Yes please, send me on a PM. As you've read the boards, you'll know I'll need your broadband number, full name, address, and date of birth 👍 

[Anonymous]

Hello!

I, too, need port forwarding, but I am not allowed to contact a moderator ("Access Denied"). Do you need to give me permission to do so first?

Thank you!
Ron

[Mac_n_cheese]

@Anonymous you should be able to now. You have to post at least once to send a pm.

[xion2000]

Good morning, I'm using a Huawei B315s-22 4G Router in a remote location with a prepaid 3 network data sim. I've been trying to setup port forwarding on the router because I have security cameras connected to it which I wish to access from wherever I am. I've setup the router to forward the ports listed below but it will NOT work, are these ports locked by 3?

Camera #1

HTTP: 9002

HTTPS: 9004

P2P: 9006

ONVIF: 9008

FTP: 21

Camera #1

HTTP: 9003

HTTPS: 9005

P2P: 9007

ONVIF: 9009

FTP: 21

Regards

  Graham Harrison

[Mac_n_cheese]

@xion2000 Is your IP public? As per article on this you need public IP Search Public IP and find the article then contact the mods to set the IP correctly. 

[xion2000]

I didn't realise I'd ended up on the Irish Three support site and I've been told to contact UK support but I'm not having much luck, does anyone have any advise

[thospot]

Hi can someone help me to I'm having the same problem with port forwarding

[Mac_n_cheese]

Send the mail is a pm they can only give you a public dynamic ip the setup is your responsibility @thospot