on 26-11-2019 02:24 PM
@Three_Deborah1 I hope when this does finally get sorted, that all the folk here on this thread that were affected get their refunds and some sort of goodwill gesture for the inconvenience and out of pocket expenses incurred as a way of customer appreciation/retention.
on 26-11-2019 08:00 PM
on 27-11-2019 05:31 PM
on 27-11-2019 06:46 PM
on 27-11-2019 09:38 PM
on 27-11-2019 10:35 PM
on 28-11-2019 01:37 AM
on 28-11-2019 09:20 AM
on 28-11-2019 11:15 AM
My payment went through last night at 00:03
BUT, no refund from the at least two attempts (one automatic, one manual by me)
on 28-11-2019 01:38 PM
Hello everybody, our next update with the investigating teams is tomorrow afternoon. I understand your frustration and I’ll come back here when I have news of a solution.
I do sincerely apologise for the inconvenience.
Our Community provides a place to discuss all things Three Ireland. We encourage all members to get involved in our Public Boards while being courteous to each other.
I thank you all for your engagement here by sharing your examples, experience and feedback. All of which has been taken on board and is being given great consideration.
At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year
All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter
Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon