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Re: PlayStore Transaction failed but Three said it succeed

3 Moderator

@KingEB can you send me a Private Message including the following information so I can check this out:

 

1. Full Name

2. Mobile Number

3. Address

4. Date of Birth 

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Re: PlayStore Transaction failed but Three said it succeed

Scout
The same happened to me...

I tried to make an in-app purchase via Google PlayStore, using Three Mobile billing but the transaction was rejected.


I got an SMS from Three a couple of minutes later saying :

'Just to let you know your Charge to Mobile purchase of EUR 32.99 for GOOGLE-Event... has been successfully applied. From Three'


I can see the credit has being taken from my account however because the transaction was rejected by Three , it is not showing in the Play Store or in the app when I made the purchase, so as far as the Playstore/app is concerned there was no purchase.
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