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Park by text failed

Navigator

Hi, I seem to have problem with park by text today. I tried multiple times but it failed even if I had more than enough balance. Would you be able to have a look at it please. I received transaction failed text.

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Re: Park by text failed

@sth_safal Is it set up with your 3 mobile billing and not a card? Do you have other subscriptions or aded new subscriptions cuz theres a limit.

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Park by text failed

Navigator

Hi,

 

it's setup with three billing. I used it previously without any issue. I am not sure but I think it stopped working after this credit issue. I do have subscriptions and I have had that for a while.

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Re: Park by text failed

[ Edited ]

@sth_safal Don't think they are connected unless you pay per month and it was on the date of the issue that the amount was due out but park by text is a kind of pay as you go thing where you're credit isn't touched until you use it. Try removing it and set it up again and see

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Park by text failed

3 Community Manager

@sth_safal Hi there, have you found a solution? Is your park by text working again? Have you tried what @Mac_n_cheese suggested? 

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Re: Park by text failed

Navigator
Seems to be working now. Thanks everyone.
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Re: Park by text failed

3 Community Manager

@sth_safal That's excellent news 👍 Did it fix itself or was it something you did? 

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Highlighted

Re: Park by text failed

Navigator
It fixed itself. I tried it yesterday and today and both went without any
issue. Smiley Happy
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