on 12-04-2018 02:10 PM
I ordered my P20 Pro at 10.10 AM on the morning of release. Online. I have emailed, online chatted and called, the last time to-day and no one at Three were in a position to guarantee me that I would recieve the headphones.
In my head, the headphones represented great value and offsetted the initial cost, so the offer was important to me.
What I did find out, was that you have 14 days to cancel the phone, but it was a lottery whether the headphones would arrive within 30 days.
In my mind, this is a shambles and I have just this minute, cancelled my order with Three and my current line will be cancelled as and when the contract is up. I see on here, that some people are stating that you will recieve them, which I do not understand how they can, but as its in writing and the represent Three, I would say you are quite safe. Me, I just ordered with Eir and not only was I guaranteed the headphones, but they deliver them with the phone on the same day.
The upfront cost was €60 more, but the monthly was €15 less per month and also you get a further €20 per month discount for the first 6 months.
I am so dissapointed with Three Ireland, a supposedly high profile, profesional business, that have some shoddy practices.
Ah well, you lost my business.
on 12-04-2018 02:49 PM
on 25-04-2018 11:47 AM
That's great to hear Daithi157, it looks like an amazing phone! You will receive the headphones within 30 days of when you got the phone.
on 25-04-2018 12:22 PM
I realise that it'll be within 30 days; I was just wondering if you had any more specific information about when they'd be shipped
on 25-04-2018 12:56 PM
I know you are anxious to get the fantastic Bose Headphones 😊 This is a promotion organised between Huawei and Bose and was available across all networks. I only know that you'll get them within 30 days 👌
on 08-05-2018 12:15 PM