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Re: Not reviving sms messages from the uk

Explorer
When I phoned dial **5005*7672*SMSCNUMBER#
It displays
setting succeeded
service centre address
no address

Now when I dial *#5005*7672#
It says
Settings interrogation succeeded
Service centre address
7672686237
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Re: Not reviving sms messages from the uk

Legend
Type +353830000800 instead of the smsc number

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Re: Not reviving sms messages from the uk

Explorer
We’re have I to type it I can’t find smsc in my settings if I dial it it says number not recognised. When I dial any of the previous codes it doesn’t give me an option to change the smsc. Feel like I’m going in circles here!!
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Re: Not reviving sms messages from the uk

Legend
Dial
**5005*7672*+353830000800#

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Re: Not reviving sms messages from the uk

Explorer
Ok Iv done that smsc has now been changed to that number. Do I need to do anything else?
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Re: Not reviving sms messages from the uk

Legend
No that should be OK, send a text to yourself and see if your getting it and try uk

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Re: Not reviving sms messages from the uk

Explorer
Still not getting text from the uk 🙈
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Highlighted

Re: Not reviving sms messages from the uk

3 Moderator

Hi Lynda82 👋 I'll link in with our tech team to investigate further. First of all I'll need some information from you. Can you advise of the numbers you're not receiving the texts from and the time/date of these texts. can I also get your full name, address and date of birth please? You can send this information by private message 👍

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