Not receiving certain text messages - Page 4 - 3Community

Three_Kelly · ‎20-03-2018

Hi @dvshah1974, I can see we have gotten back to your PM about this so we will continue to help you there 👍

Mt1 · ‎25-03-2018

I cant also get sms from my bank and from some apps in my mobile.

somerandom · ‎13-04-2018

I'm having identical troubles getting a security SMS from my bank. Is someone able to work with me on troubleshooting this?

Thanks

Julie_D · ‎13-04-2018

Hi @somerandom PM us your number, name, address, DOB and the bank name that is trying to text you? I'll check this out for you.

billbond4 · ‎13-04-2018

Make sure your not aps are not blocking texs.
Is the bank based in Ireland?

somerandom · ‎14-04-2018

Yeah its an Irish bank. No apps blocking

Elodie85 · ‎09-05-2018

Hi, I have the same issue. I don't receive certain sms from my bank and when I trying to recover some passwords to my phone.

Thanks in advance,

Elodie

billbond4 · ‎10-05-2018

Can you receive text messages normally?

billbond4 · ‎10-05-2018

Hmm do you have any apps that you use for messaging?

Elodie85 · ‎10-05-2018

Hi,

I receive normal SMS.
I have WhatsApp too and on this I don't have any issue..

Thanks,
Élodie

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