on 11-05-2017 03:01 PM
Hi Three_Stephen.
Did not work. Only found out this morning that I am not receiving ANY texts. (is sending ok).
Calls (in and out) are fine. Data is fine.
Please help.
on 12-05-2017 02:57 PM
@mcleixlip can you PM your number, address and DOB so our tech team can look into this please?
on 12-05-2017 08:05 PM
SOLUTION: It's messenger. Do not let it manage sms messages. It only manages to stop them from being delivered.
on 30-10-2017 11:13 PM
I have the same issue that started on the day I moved my number from previous provider to three. I can't receive automated messages from VHI and bank of Ireland. Pretty annoying. Hoe can I sort this out?
on 31-10-2017 09:55 AM
Hi @Donabate, I just got back to your PM about this.
on 04-12-2017 07:12 PM
Hi Donabate
I'm unable to receive the short SMS verification code from my Spanish Bank Sabadell and they are blaming Three. I doubted if they were right but from reading here and elsewhere there appears to be widespread issues with mobile operators blocking SMS verification codes.
Incidentally can you let me have the name of your previous provider because I may have to change to another company if Three can't sort the problem.
Séamus
on 04-12-2017 07:18 PM
Hi Seamus 👋 I'd like to take a look at that for you. Can you pop me a PM with your mobile number, address and date of birth so I can further investigate this for you? Ashlee
on 04-12-2017 07:24 PM
on 04-12-2017 07:29 PM
You certainly can Seamus. There should be an option when sending the message to send it privately.
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