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Re: Not receiving certain text messages

Maestro

Hi @dvshah1974, I can see we have gotten back to your PM about this so we will continue to help you there 👍

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Re: Not receiving certain text messages

Scout
I cant also get sms from my bank and from some apps in my mobile.
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Re: Not receiving certain text messages

I'm having identical troubles getting a security SMS from my bank. Is someone able to work with me on troubleshooting this?

Thanks

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Re: Not receiving certain text messages

Maestro

Hi @somerandom PM us your number, name, address, DOB and the bank name that is trying to text you? I'll check this out for you. 

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Re: Not receiving certain text messages

Legend
Make sure your not aps are not blocking texs.
Is the bank based in Ireland?

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Re: Not receiving certain text messages

Yeah its an Irish bank. No apps blocking

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Re: Not receiving certain text messages

Lookout

Hi, I have the same issue. I don't receive certain sms from my bank and when I trying to recover some passwords to my phone.

 

Thanks in advance,

Elodie

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Re: Not receiving certain text messages

Legend
Can you receive text messages normally?

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Re: Not receiving certain text messages

Legend

Hmm do you have any apps that you use for messaging? 

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Re: Not receiving certain text messages

Lookout
Hi,

I receive normal SMS.
I have WhatsApp too and on this I don't have any issue..

Thanks,
Élodie
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