on 27-01-2019 11:13 AM
My old phone recently broke, so I got a new one with a deal with Three to switch from another network to theirs to get a discount on some phones. I had to move my number over from Tesco Mobile to Three to get the deal to work so I still have the same number as before
I got the phone which is a Huawei P Smart and i thought it was great and all and when I put the number that came with the phone it seemed to work fine. I can receive regular calls and texts from different numbers and automated calls but not automated texts from Steam, Whatsapp etc.. The only few automated messages I did get were from Bank Of Ireland to activate my account.
Thanks in advance for any help.
on 27-01-2019 11:28 AM
on 27-01-2019 12:01 PM
I was using WiFi when I tried to receive the messages and mobile data was turned off. I've also tried it with mobile data
on 27-01-2019 01:23 PM
on 02-02-2019 01:30 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
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We apologise for any inconvenience caused and thank you for your understanding.