27-07-2017 05:22 PM - edited 27-07-2017 05:23 PM
Since a couple of months ago I stopped receiving text messages, be it automated or from friends. For example, I dont receive messages from my bank and I also can't pass VisaVerify because of that since they are sending texts with passwords. I've checked similar threads but none of them seem to offer a solution.
Could you check what's wrong? That's quite urgent as I can't make payments online because of that.
on 27-07-2017 05:33 PM
Hey @smirnova_la 👋 Can you check your settings where your texts are and ensure that you don't have your texts blocked? Mairéad
on 27-07-2017 05:35 PM
No, I've checked all the possible settings - I only have the option for blocked contacts and there are none. This only started happening a couple of months ago, I wasn't changing any settings.
on 27-07-2017 07:50 PM
The default messaging app may be different on your phone. Can I get to follow these steps to update it:
Settings -> Apps -> Tap the 'Gear' Icon -> Default Apps -> SMS App. The app it should be set at is 'Messaging''.
Let me know how you get on with that.
on 27-07-2017 08:14 PM
Did it - using the default "messages" app that I have on my phone (the only other available one is Messenger by Facebook, but I never used it for texts)
on 28-07-2017 09:27 AM