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No Service abroad

Scout
I’ve just arrived in Thailand and have no service. I’ve tried to manually connect to a network but that isn’t working. I’ve never had this issue before, always normally connect to a network while abroad.
Posted From Apple iPhone
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Re: No Service abroad

Legend

enable 3g only and restart your phone

Re: No Service abroad

3 Moderator

@Shayni13, thanks for getting in touch here. We're aware that some customers are having difficulties with roaming in Thailand. We're working with our partner providers there to get this resolved as a matter of urgency. I'm sorry for any inconvenience caused. 

Re: No Service abroad

Scout
Will there be a date this will be back as I have no way of using my phone without WiFi
Posted From Apple iPhone

Re: No Service abroad

Still out of service? Is your phone unlocked or anything like that so you could use a different SIM. Something pay as you go?
Posted From Generic Android 2.0

Re: No Service abroad

3 Moderator

@Shayni13, I don't have a timeframe but we're working daily with our roaming partner in Thailand to help return services to our customers over there at the moment. 

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