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Network is down in Cork ?

[ Edited ]
Navigator

All family members have a 3sims. Today can't receive & send calls or sms. Looks like network is fully down ( no signal at all ). Open for Emergency calls only. Live in Blackpool, Cork City


Chosen Solution

Re: Network is down in Cork ?

3 Moderator

Thanks for coming back to us @Naluma. I'm going to link in with our tech team on this as we have no reports on this side of difficulties in Cork. Can you send me a PM with your number, exact address or eircode and date of birth please? Can you also give me the other numbers affected so I can also pass this to our tech team? Susan 

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All Replies To This Topic

Re: Network is down in Cork ?

Legend
Try restarting your phone, are you getting any three signal?

Re: Network is down in Cork ?

Navigator

No signal. restarting not help, same on 4 diferent phones

Re: Network is down in Cork ?

Legend
I'd say three know about the issue, I would keep restarting every 20 minutes to see if the issue gets resolved

Re: Network is down in Cork ?

Legend
I see Cork is down on this map
https://downdetector.ie/problems/3/map/

Re: Network is down in Cork ?

Navigator

Thank You. Hope it doesn't take long to fix.

Re: Network is down in Cork ?

3 Community Manager

@Naluma How's your service this morning? Is there an improvement? If you're still experiencing the same issue can you let me know where in Cork it is? Thanks'

Highlighted

Re: Network is down in Cork ?

Navigator

Still same, no network at all. Live in the Glen ( Glen ave ), go down to Blackpool, not on also. Have a walk to city center, network appeared near heineken factory on  Leitrim St and it's gone on the way back to home

Re: Network is down in Cork ?

3 Moderator

Thanks for coming back to us @Naluma. I'm going to link in with our tech team on this as we have no reports on this side of difficulties in Cork. Can you send me a PM with your number, exact address or eircode and date of birth please? Can you also give me the other numbers affected so I can also pass this to our tech team? Susan 

Re: Network is down in Cork ?

Navigator
I'm having a very bad experience with 3g. very slow internet for gaming. getting only 2.1mbs download speed and 1.0mbs upload speed???
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