on 06-06-2017 11:54 PM
on 21-06-2017 04:02 PM
on 09-12-2019 09:40 AM
Hi @Nathaniel, thanks for posting and welcome to the Community! Can you give me some more info as to what exactly is happening when you're trying to access your MY3 and I'll do my best to help? Have you tried uninstalling and reinstalling it again? Are you getting an error on both the app and the web version?
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.