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My3 handset discrimination

Leader

Sent a tweet to Three Care but got no reply

maybe there's more info available here

As can be seen on Acc balance it's NOT

available on my device please use my 3 handset

to access the service.

I don't own a 3 handset so why the discrimination against non

3 handsets????????

 

My3.png

 

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Re: My3 handset discrimination

3 Moderator

Hi there 👋 What type of phone are you using? Could you PM your full name, number, address and date of birth and I'll have a look at your account?

Re: My3 handset discrimination

New Member
I have the same problem this week
Posted From Samsung SM-G360F

Re: My3 handset discrimination

3 Moderator

Hi there, are you a broadband customer? if you'd like to send me your broadband number I can get this checked out? 

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