Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply

Re: My3 app not working

New Member
#my 3 app account info is not displaying it's advising not available on my device and to use my 3 device.
Posted From Huawei RIO-L01

Re: My3 app not working

3 Staff

What browser are you using there for this @Cait? Can you clear the cache and cookies on it and try it again?

Re: My3 app not working

New Member
It's the app on my phone i have uninstalled app and still getting error
Posted From Huawei RIO-L01

Re: My3 app not working

3 Moderator

Can you access the site using your browser? Are there any updates waiting for the app in the app store? 

Re: My3 app not working

New Member
I can access it on three website it's just the app. No i have no updates to do
Posted From Huawei RIO-L01

Re: My3 app not working

New Member

Im still having the same issue they said there is works going on and to check my3 from the website. not sure if they put me on the long finger or not but I think so I got the whole check browser clear cache uninstall the app. so I think it was a fob off. The app is at fault not anything else they don't seem to be fixing it if they were it surely would have been written here 

Re: My3 app not working

3 Staff

@Cait, @stevo-dtm, Can you both PM me your details and I'll check this out more for you? 

Re: My3 app not working

New Member
Pm sent
Posted From Huawei RIO-L01

Re: My3 app not working

New Member

PM sent 

Re: My3 app not working

3 Staff
Announcements
If you haven't already registered, now is a good time to do so. Register now >>