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My phone has not been delivered


So, I ordered a Microsoft Lumia 535 on the 1st of December and until now, I received nothing. No email or the said item. I live chat with some of the advisors and they told me they will get it checked. But still, nothing. I wrote an email to complain as well. What should I do? Please help. I really need the phone and I paid for it.


Re: My phone has not been delivered

Hi @Anonymous, can you check the order status here and let me know what it says? -




Re: My phone has not been delivered

[ Edited ]

Order Ref: ***bleep***

Order Date: 01/12/2015 18:28:00

Order Status: Order Approved

Status Date: 15/12/2015 16:51:10

Product Description: Microsoft Lumia 535 Black

Status: Item Accepted

Item Status Date: 01/12/2015 18:28:27 

Here it is.


Re: My phone has not been delivered

Thanks, I've edited the order number out of that post for safety. I've contacted the order team on your behalf to check for an update and will get back to you as soon as I have more news.


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