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Mobile broadband

Lookout
Every time I go out of Dublin I have a problem with my mobile broadband fob. It keeps telling me I am roaming when I am still in Ireland. I have had this problem with a three mobile phone before where even in Dublin it would go onto roaming any ideas
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Re: Mobile broadband

3 Community Manager

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Re: Mobile broadband

HI there 👋 Where is it that you're going and it's showing up as roaming?

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Re: Mobile broadband

Lookout
I was in Waterford the first time and Killarney the second time and am currently in Tralee. But every time I go back to Dublin it connects no problem

Re: Mobile broadband

3 Community Manager

The roaming message you're getting is national roaming but your fob will pick it up as roaming. You can select connect and don't need to worry about any extra charges as there are none with national roaming 👍  Rach

Re: Mobile broadband

Lookout
Thanks just went into the Three store here in Tralee the guy fixed it in 2 minutes

Re: Mobile broadband

3 Community Manager

That's great, thanks for letting us know 👍

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