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MY0075 Mast information

Navigator

Hi, just wanted to know if you guys shut off LTE mast at site #MY0075

 

That's what ComReg SiteViewer says anyway - https://siteviewer.comreg.ie/#site/MY0075/53.8280855031/-9.0740047759/1/Site%20MY0075

 

I recently started to receive 3g instead of LTE most of the time and was wondering if this is the reason?


Chosen Solution

Re: MY0075 Mast information

3 Moderator

Hi there👋 thanks for reaching out to us. I've had a look at your mast and can see there are works being carried out on the masts. My tech team will have your services up and running as soon as possible 👌  Deb

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All Replies To This Topic

Re: MY0075 Mast information

3 Moderator

Hi there👋 thanks for reaching out to us. I've had a look at your mast and can see there are works being carried out on the masts. My tech team will have your services up and running as soon as possible 👌  Deb

Re: MY0075 Mast information

Navigator

What would be the estimated time? Couple of days, or weeks? Thank you for replying quickly to answer my query.

Re: MY0075 Mast information

3 Moderator

I don't have an estimated time at the moment, as this depends on many factors ( access, testing and ordering parts and testing again) However, our team are working on it 😊

Re: MY0075 Mast information

Navigator

Any update on that mast so far?...

Highlighted

Re: MY0075 Mast information

3 Moderator

Hi again!

 

I've checked this out and the 4G signal looks to be back! Are you able to get back on LTE?

 

Lisa

Re: MY0075 Mast information

Navigator

I will check that once I'm back home from work and I'll let you know, thank you.

Re: MY0075 Mast information

3 Moderator

Perfect, keep me posted! 😊

Re: MY0075 Mast information

Navigator

LTE works perfect now, thank you. Comreg siteviewer is just not updated yet to reflect the changes, but it is back working now. 

Re: MY0075 Mast information

3 Moderator

I'm delighted to hear that. Enjoy your weekend 😊

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