on 24-10-2016 12:24 PM
Hi, the low balance auto top has not executed this morning when my balance dropped below €5 - is this related to my3 website being unavailable.
on 25-10-2016 01:40 PM
My low Balance Top Up has failed to fire for the last 3 months and each time I'm having to manually top up after suddenly my texts stop sending.
I have verified a low balance top up is in place for both my wife's phone and my own, and I have even recreated the low balance top up jobs, and the same problem occurs for her as well.
Can someone please let us know when we can expect this issue to be resolved?
on 29-03-2017 02:54 PM
Payment address was incorrect in the Account Managament section.
Suggest that a link/Note should be added the payment cards page.
on 29-03-2017 03:33 PM
I definitely understand where you're coming from with this and appreciate your feedback on it. I've this feedback passed on to the team here to take on board.