on 20-06-2016 07:20 PM
I have lost my sim card while I was traveling, and I don't want to loose my number.
I currently outside of Ireland but I have friends that can send me the sim card. Can I get a new one and have sent to them in Dublin ?
on 21-06-2016 09:31 AM
Hi @Anonymous they can pick you up a replacement SIM in any Three store free of charge and post it out to you. When you get the replacement SIM you can activate it here You'll be able to keep your same number Any questions let me know.
on 23-03-2017 04:34 AM
I currently am living abroad, and use my 3 sim to make calls back to Ireland.
I recently lost the sim. I topped up 900 euro before i left Ireland, and now
i have received a bank statement of 45 euros out of my account since i lost
Is there anything i can do to get a new sim?
Can i freeze the account until i get a new sim?
on 21-08-2018 09:54 AM
Hi @May are you close to a Three store? You can pick up a replacement SIM free of charge in a Three store and they'll help you with the activation in store. If you're not close or won't be anywhere near a store, let me know.
on 04-09-2018 09:37 AM
Good morning May 😊 I'll do my best to help you out. Can you PM me your number, name, address and date of birth? Deb
14-08-2019 03:41 AM - edited 14-08-2019 03:43 AM
Hello, I'm in the same situation, I'm currently traveling, what do they need to show in the 3 store, to get my replacement SIM card?