Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted

Lost sim card out of town

Scout
I have lost my 3 sim card with the phone and I have lost access to all my accounts because of 2 factor authentication, when my friend got me a replacement sim they said that I need to to to the three store and show ID is there no way I can do this without coming all the way to ireland
0
Highlighted

Re: Lost sim card out of town

3 Community Manager

@Jivesh Do you have a family member or friend that can send you a SIM card from Ireland? If you reported it lost then normally the SIM is deactivated to avoid fraudulent activity. You'll need a new SIM replacement and then go to https://www.three.ie/activate-my-sim/ to activate your sim card. 

0
Announcements

Three – Covid-19

In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.

Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores

Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.

For more tips & information, please click here.

We apologise for any inconvenience caused and thank you for your understanding.