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Issues with registering address

I am trying to unlock my phone but I need to have my address registered in My3 to do so but when I try to add my address in my account I can't get the link to work?

Any help would be much appreciated, thanks!!
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Re: Issues with registering address

[ Edited ]

Hi @michaelryan112  👋

 

I can look into this for you. Can you PM me your full name, number, IMEI number of the phone your unlocking, and date of birth? What type of phone is this?  

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