Prepay

[Andrew1355]

I used to be able to receive short codes from Ulster Bank and WhatsApp, etc for verification purposes. This no longer seems to work for any app. Thank you in advance.

Tested on Xiaomi Redmi Note 5 & Huawei P Smart 2019

[billbond4]

It could be your mesaging app stopping it.
Are you in Ireland at the moment?

[Andrew1355]

Yes I am in Ireland. I'm using the system default messaging app

[Mac_n_cheese]

Did you change anything? Like your number, even briefly? Move from another network? Anything like that?

[Andrew1355]

Yes, I moved from ID mobile before they went bust. I decided to keep my number

[Three_Deborah1]

@Andrew1355 , Hi Andrew I'm one of the mods here. Welcome to the community 👍 Both @billbond4 and @Mac_n_cheese have asked very good questions. Now I'll need to check your account and perhaps get our tech team to look into this for you. Can you send me a PM with your number, full name, address and date of birth, please? And we'll go from there 😊