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Issue with automated codes

Lookout
I used to be able to receive short codes from Ulster Bank and WhatsApp, etc for verification purposes. This no longer seems to work for any app. Thank you in advance.

Tested on Xiaomi Redmi Note 5 & Huawei P Smart 2019

Re: Issue with automated codes

Legend
It could be your mesaging app stopping it.
Are you in Ireland at the moment?

Re: Issue with automated codes

Lookout
Yes I am in Ireland. I'm using the system default messaging app

Re: Issue with automated codes

Did you change anything? Like your number, even briefly? Move from another network? Anything like that?
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Issue with automated codes

Lookout
Yes, I moved from ID mobile before they went bust. I decided to keep my number

Re: Issue with automated codes

3 Community Manager

@Andrew1355 , Hi Andrew I'm one of the mods here. Welcome to the community 👍 Both @billbond4 and @Mac_n_cheese have asked very good questions. Now I'll need to check your account and perhaps get our tech team to look into this for you. Can you send me a PM with your number, full name, address and date of birth, please? And we'll go from there 😊 

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