Prepay

[brianne]

i posted previously about my issue with internet outside of my allowance and i wish to clear up one last issue: does the charge of a euro pure mega bite simply take the left over credit i have when topping up outside the 28 days or does it take money from my account?

Previously, i was charged €48 euro and topped up €20 and the charge was gone. It is something i have contacted three about and i simply wish to put my money worries to rest.

[tonyalfa]

If you're prepay it should only take what credit (money) you have left over. Once this is gone you won't have Internet so no further money should be deducted. Perhaps a 3 representative can confirm this?

[Three_Rachel]

@brianne I can confirm 100% that when your plan expires, the charges can only amount to what you have in your credit balance and you can't be charged any more than that on Prepay.  Thanks @tonyalfa for your answer