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Internet not working in UK

Lookout
Hi, I'm on prepay plan and since last several times I was traveling to London my internet didn't work. I have turned on the data roaming, tried connecting to Three and Orange networks, double-checked the APN settings and restarted the phone, nothing. I even tried to put my son card into another phone and it still didn't work (tried Moto X style and Moto g 4). Though, I rember it was working fine in March and I haven't change anything since then. My number is 0834835530, can you please suggest anything?

Re: Internet not working in UK

Hi Starfish 👋 I can look into this for you. Can you PM me your full name, address and date of birth so I can access your account and look into this for you? What type of phone are you using? Martin. 

Re: Internet not working in UK

Legend

Turn off 4g on your phone, and try to connect to 3G

Re: Internet not working in UK

Lookout
Thanks, but I tried that as well, no luck

Re: Internet not working in UK

Legend

Just set it to 3G , then restart your phone

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