on 07-10-2018 07:26 PM
on 08-10-2018 09:25 AM
@LcS thanks for getting in touch and providing all the info, much appreciated. Can you PM me the following details so I can look into this in more detail for you:
1. Phone number
2. Full name
3. Address
4. Date of birth
on 08-10-2018 02:40 PM
on 09-10-2018 09:53 AM
@brook23m Have you checked your balance to see if the credit has applied from your top up? If not, then your plan isn't active which could be why you've no international data. You've mentioned your 3G is not working, can you clarify if you mean you can't use it or there no 3G or data symbol on your phone? Happy to help here 😊
on 10-10-2018 10:07 AM
I had a software update on my galaxy S8 Monday and since then I have been having issues with text messages. I couldn't find any release notes about the update, but I also don't know where to look.
I've had multiple SMS or MMS messages fail to send using different apps(textra, Samsung messages, Google messages). Maybe the update is just a coincidence, but is anyone else having issues or can help out troubleshooting this?
on 11-10-2018 01:41 PM
@Rahulsalve are the Multiple SMS and MMS being sent to the same number or lots of numbers. Have all your SMS and MMS failed since then or just some? I'll do my best to help you here 😊
on 20-10-2018 04:19 PM
on 20-10-2018 05:19 PM
on 20-10-2018 07:39 PM
on 20-10-2018 10:59 PM
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