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Huawei y6 2019 Cant send picture texts.

Lookout

i was wondering if anyone can help me,   i have recently purchased a huawei y6 2019 phone,its grand for my needs but 1 thing that i cant seem to do is send a picture or photo from my phone in a text message. i can send a text fine but if i add a picture and send it a few minutes later i get a message unable to send,would anyone know what i need to do to fix this,thanks.

Re: Huawei y6 2019 Cant send picture texts.

Do you have mobile data switched on? Mms wont send over wifi or with data off.
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Huawei y6 2019 Cant send picture texts.

Legend
I would use viber or what's app, as its free.
You will be charged for sending mms

Re: Huawei y6 2019 Cant send picture texts.

Lookout

yeah the mobile data is on,thanks 

Re: Huawei y6 2019 Cant send picture texts.

Lookout

sometimes i use whatsapp but some of my friends dont have it.thanks

Re: Huawei y6 2019 Cant send picture texts.

Legend

Re: Huawei y6 2019 Cant send picture texts.

3 Moderator

Hey @markl and welcome to The Community! Have you had a look at the link @billbond4 (Thanks as always @billbond4) has posted? If so and you are still experiencing difficulty, you can pop me a PM with your account details and I can take a further look for you. Susan 

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