on 15-03-2018 11:22 AM
When buying a top up online (either adhoc, or scheduled every 28days), how to I get hold of a receipt?
I dont seem to be able to find where the receipt can be viewed and downloaded/printed.
on 15-03-2018 12:17 PM
Hi RB, we don't offer a receipt for online top - ups but this will show up in the completed transactions in your bank account 👍 Aoife
on 15-03-2018 12:23 PM
on 21-03-2018 02:39 PM
Hi there, I'm looking into this for you and I'll come back as soon as I hear from the relevant teams. Thanks for your patience.
on 27-03-2018 04:41 PM
Hi, the relevant team is continuing to look into this for you and as soon as we get an update, we'll keep you posted here. Thanks again for your patience with this RB. Mairéad 👍
on 29-03-2018 05:14 PM
I'd actually like an ongoing solution so that when using the auto top up every 28days, a receipt is issued.
I wouldn't want to have to request one each month.
on 03-04-2018 04:00 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.