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How to change our registered payment card?

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Re: How to change our registered payment card?

If you go to the topping up section on your my3 account and choose top up by payment card, there should be an option for my payments cards can you see that? If you select that you can change them Smiley Happy

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Re: How to change our registered payment card?

Hi @Chrysanth are you looking to update your payment card on your my3 account?

Re: How to change our registered payment card?

Guide

Yes.

Re: How to change our registered payment card?

Is it a prepay or billpay account?

Re: How to change our registered payment card?

Guide

Prepay

 

Highlighted

Re: How to change our registered payment card?

If you go to the topping up section on your my3 account and choose top up by payment card, there should be an option for my payments cards can you see that? If you select that you can change them Smiley Happy

Re: How to change our registered payment card?

Guide

Thanks - I can see it there.

Re: How to change our registered payment card?

3 Staff

Perfect Smiley Happy

Re: How to change our registered payment card?

Lookout
Hi I need to change my payment card as I lost my old one. But it won't let me me delete the old card details
Posted From Huawei MYA-L11

Re: How to change our registered payment card?

3 Moderator

Hi @Ronanh and welcome to 3Community! 👋 What error do you get when trying to delete your old card? Can you going to your Update Details section once logged into your Myy3 account?

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