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Re: How to change our registered payment card?

Lookout
When I try to delete my card details it says "we're sorry, you cannot delete your default card" and it also won't let me add a new card

Re: How to change our registered payment card?

3 Community Manager

There should be an option there to "edit" the default card. Can you try that? 

Re: How to change our registered payment card?

Lookout
When I try to edit my cart it says "we cannot accept your card please contact your bank" my bank has already cancelled my old card

Re: How to change our registered payment card?

3 Community Manager

Hi Ronanh 👋 Are you trying to update your card for a scheduled top up or to pay your bills via My3? Deb 

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