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How can I remove the Adult Content Filter on my account?

Anonymous

How can I remove the Adult Content Filter on my account?


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Re: How can I remove the Adult Content Filter on my account?

Can you follow this link? In the first option select "Account set up" and in the second box select "Removing mobile filters on the internet" 

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Re: How can I remove the Adult Content Filter on my account?

Leader
You can go into any 3 store with ID to get it removed, or PM any mods on here.
Posted From Sony C6503

Re: How can I remove the Adult Content Filter on my account?

Wizard

Hi @Anonymous,  Go to this link with your details and ID to request the filter to be lifted - http://bit.ly/1UY1RDB 

Re: How can I remove the Adult Content Filter on my account?

Anonymous

Hi Bob,

 

It says:

 

If you are a Prepay customer
You will also need to have registered your personal details with us – you can do this in the My Details section on My3, on the web at www.three.ie/my3 or on your mobile in the bookmarks section of Planet 3.

Once you have done this, send us an email requesting that internet mobile filters are removed. We normally action this within 24 hours and will send you a text message to confirm when we have done this.

 

My details are registered but I can't find an email address in order to email the request and there is no way to activate live chat on the chat page. 

 

Can you provide an email address please?

 

Thanks

Highlighted

Re: How can I remove the Adult Content Filter on my account?

Can you follow this link? In the first option select "Account set up" and in the second box select "Removing mobile filters on the internet" 

Re: How can I remove the Adult Content Filter on my account?

Scout

Hi, I have the same problem, I cannot find an email address.

 

When following the link, it says:

 

Removing mobile filters on the internet

 

If you are a Prepay customer
You will also need to have registered your personal details with us – you can do this in the My Details section on My3, on the web at www.three.ie/my3 or on your mobile in the bookmarks section of Planet 3.

Once you have done this, send us an email requesting that internet mobile filters are removed. We normally action this within 24 hours and will send you a text message to confirm when we have done this.

 

But where is the email address? Please can you provide one, or let me know how else to solve this.

Re: How can I remove the Adult Content Filter on my account?

Wizard

Hi @Jandira, Thanks for getting in touch about this. Can you PM me your details and I'll check this out more for you? I just need your mobile number, full name, address and DOB. Send me on a copy of your photo ID as well. 

Re: How can I remove the Adult Content Filter on my account?

Anonymous

i want to get the adult content filter removed from my phone . im an adult and want to be treated as such thank you !!!!!!

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