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Glitch error - charged twice for top up


Hello there,

due to a glitch error on the website I was charged twice  for a 20€ top-up on the 16th of April. Any chance to get a refund? Thanks.

Re: Glitch error - charged twice for top up

3 Moderator

Hey diogoazm 👋 Can you send on a private message with your mobile number, name, address and date of birth please? Can you also send on a screenshot of both transactions? Mairéad

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