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Re: Getting no Internet

Also the connection is apparently cutting in and out, since I can see a white exclamation mark next to the signal strength indicator most of the time. And yes there is plenty of signal strength, the indicator at the top of the phone is about halfway.

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Re: Getting no Internet

So why is this happening so much, all of a sudden, lately?

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Re: Getting no Internet

3 Community Manager

Good morning 👋 I can understand that the drop in speeds are frustrating. Can you tell me how your service is today? 

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Re: Getting no Internet

Still no good.

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Re: Getting no Internet

Leader

I'm sorry to hear this, I'd like to check this out further. Can you PM me your number, name, address and date of birth? 

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Re: Getting no Internet

At the moment, the speed and stability have been reasonable.

 

If, or perhaps when, that changes I will contact you using Private Messaging.

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Re: Getting no Internet

3 Moderator
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Re: Getting no Internet

It has gotten really bad again, I am sending you my details by PM.

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Re: Getting no Internet

It is really bad again, is there any progress being made to fix this problem?

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Re: Getting no Internet

3 Community Manager

@electroMechanic We've arranged for our tech team to investigate this for you and will follow up with them this morning to check the results so far. As soon as I have this info I'll update you. 

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