on 10-08-2018 11:03 AM
@Nollaigh @bert Yesterday evening we became aware that some of our customers were experiencing difficulties accessing their data services. The tech team began working on this immediately and as a priority. We restored the data services last night and resolved this issue.
How's your service this morning?
on 10-08-2018 11:13 AM
@Nollaigh Unfortunately telecommunication services don't come with a 100% guarantee of a fault free service all the time. This is simply the nature of the service itself. We won't be offering compensation for last nights intermittent data issue but I appreciate you taking the time to reach out to us here and I'm glad it's fine now.
on 19-08-2018 11:40 AM
At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year
All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter
Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon