on 09-08-2018 09:06 PM
My internet has dropped, I've had dreadful speeds for the past week and now it's competely broken, I can't load a single page.
on 10-08-2018 11:03 AM
@Nollaigh @bert Yesterday evening we became aware that some of our customers were experiencing difficulties accessing their data services. The tech team began working on this immediately and as a priority. We restored the data services last night and resolved this issue.
How's your service this morning?
on 10-08-2018 11:13 AM
@Nollaigh Unfortunately telecommunication services don't come with a 100% guarantee of a fault free service all the time. This is simply the nature of the service itself. We won't be offering compensation for last nights intermittent data issue but I appreciate you taking the time to reach out to us here and I'm glad it's fine now.
on 19-08-2018 11:40 AM