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Re: Free Credit - Expiry Date

New Member

Thanks @Three_Sheena, I think that worked. Either that or it got fixed by itself during the night.

So, now I don't seem to have any top-up credit, but I do have free cash credit of 4.74.

However, when I try to purchase an app at Play Store via direct carrier billing, even a 10 cent app, I get the message that there is insufficient credit available. Does this mean that free credit is actually free communications-only credit? If so, can you point me to the official documentation stating that? Or does it simply mean that there is a technical issue?

 

Thank you,

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Re: Free Credit - Expiry Date

Sorry @igdxc, bonus credit cannot be used to buy apps or music through Google Play, as it's a promotional offer. 

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Re: Free Credit - Expiry Date

New Member
Alright @Three_Sheena, thanks. Can you point me to the respective official statement?
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Re: Free Credit - Expiry Date

Check out the below link for the details, the specific line you're looking for is "Free voucher credit can only be used for domestic services only." So any promotional offers or promotions would be excluded from this.

 

 

http://www.three.ie/terms-conditions/services/prepay-price-plan-terms-conditions/

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Re: Free Credit - Expiry Date

New Member
Not very clear on the message, but oh well what can I do.
Thanks @Three_Sheena, this thread will be useful for future users in doubt.
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Re: Free Credit - Expiry Date

Anonymous
I have €1.03 credit left and €5 free credit.(which I presume Ill get when all my existing credit is used)
But I can't use the credit as it won't lets make a call as my credit is too low!
CAN ANYONE HELP ME USE MY €1.03 CREDIT.
Meteor were worse though!
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Re: Free Credit - Expiry Date


Are you able to use any kind of service on your phone Eoin1? 

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