on 29-05-2017 08:05 PM
on 30-05-2017 01:35 PM
Hi milacy, the new EU roaming rates became active from May 15th. Did you top up after this date by €20 to activate this?
on 30-05-2017 01:58 PM
on 30-05-2017 02:16 PM
You'd need to have topped up after May 19th to receive the 5GB roaming allowance. The spend alerts are not sent in real time and can be delayed when roaming. Every time you top up by €20 and activate your plan from the 19th of May, you're activating 5GB data roaming also, automatically.
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