on 24-05-2017 04:34 PM
I have topped up my account yesterday with €20, and got messages saying that I can use 3GB free of charge while roaming in the EU, but some parts of the website still say that I will be charged. My dashboard seems to indicate that it should be free.
So I would like to double check that it is indeed the case that I get the 3GB free data allowance while roaming in the EU (pre-pay), and that I won't get charged for it.
on 25-05-2017 01:03 PM
on 27-05-2017 11:37 AM
I have a similar problem. I topped by 20 euro. Now I'm outside of Ireland, within the EU. I didn't get any free data, regardless of the new 5gb. I've been charged over 16 euro for using my data and I shouldn't have. Can you help me out?
on 27-05-2017 12:23 PM
on 27-05-2017 01:16 PM
Hi did you receive my details? If not here they are again
removing personal info**